The Office of Information Technology maintains all facilities and services associated with computer technology at Wilmington College. Faculty, staff, and students are provided with a comprehensive selection of technology for use in the classroom, office, and residence halls.
The desktop computers at Wilmington College are a mix of Windows XP, Windows 7, and Mac OS X 10.8 (Mountian Lion). The labs around campus have all been upgraded to Windows 7. The current systems running Windows XP are in the process of being phased out and will be replaced with Windows 7 operating system.
College-owned systems in offices and labs are replaced every three years to keep pace with the demands of contemporary software. Systems are designed to meet a baseline of functional requirements compatible with institutionally supported software and processing.
This means that everyone from the President to a faculty member to a student to a staff member have the same applications and computer resources available to them. A great deal of effort has gone into fighting the incompatibility of different versions and titles of software.
We think it has paid off in facilitating information flow throughout the institution, while reducing a typically recurring annoyance in computer technology. Virtually every college system has access to the Microsoft Office suite, a common set of network applications, and more than 100 titles in academic and personal productivity software.
Wilmington College’s data network is based on a fiber-optic infrastructure running through nearly thirty buildings on campus. All academic and administrative buildings and residence halls have wireless and wired connectivity for access to information resources available at the college and on the Internet. Such resources include file/print sharing from virtually every desktop computer in offices and computer labs, access to online server-based academic and research resources, email and Internet facilities, Blackboard (the college’s web-based courseware environment), WCportal (our web portal to administrative data for faculty and students), and WC@Home (the college’s internal web for better communications within the community).
Connections to desktop computer systems in offices and classrooms are predominantly 1-Gigibit Ethernet. The residence halls connect to the network through wireless access points. The Blue Ash branch is connected to the main campus in Wilmington with T1 circuits permitting the integration of both data and voice signals between sites.
A VPN gateway extends access from off-campus facilities over secure channels, permitting access to the WC@Home page by any valid computer user at the college. This includes any faculty, staff, administrators, registered students, and adjunct instructors. They only have to have their own Internet Service Provider in order to use a VPN connection. For complete information, contact the Information Technology Help Desk at 937-382-6661, ext. 459.
Wilmington runs a combination of UNIX and Windows Server systems on the Wilmington and Blue Ash campuses.
The Microsoft servers provide users with applications and file sharing capabilities and distributed printing to nearly 40 laser printers throughout the institution. All employees and students have convenient access to home directories on local campus servers for secure storage of personal files.
Systems and services are designed such that members of the college community may go to any college system on either campus and have access to the same resources they would in their office or computer lab, 24 hours a day, 7 days a week.
Information Technology maintains a number of information resources to enhance information processing in the classroom and office, online directories for members of the current college community and alumni, and listservs and web-based course information for each class at each campus.
The Internet web server, WC@Home internal web, Blackboard, and WCportal administrative services are maintained by Information Technology with technical services provided to enhance those facilities. Public Relations maintains the content and design of the Internet website. WC@Home, the college’s intranet web facility, is completely dynamic in nature, permitting individual departments, organizations, faculty, and students to actively contribute to college communications in real time. The best part is, users don’t have to know anything about HTML or web design to get information on WC@Home.
Central administrative processing is handled on a database developed by Jenzabar for academic and business-related information processing. While staff access the system to corporately maintained information associated with the academic progress of students and business accounting for the institution, WCportal provides faculty and students with a web interface to the system for purposes of review of academic information, financial aid and billing information, degree auditing, and online registration. The system is accessible from any computer connected to the college network via the WC@Home website.