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Associate Vice President for Retention & Student Success

OPEN ADMINISTRATIVE POSITION applicants, please view the Wilmington College website for details and application instructions.

Wilmington College is RISING! In January of 2021, we welcomed a new president and continue to advance our strategic planning process, seeking to advance our four Aspirational Goals. Wilmington College is a career-oriented liberal arts institution founded by the Religious Society of Friends (Quakers) in 1870. The main campus is located in Wilmington, Ohio.  Information about Wilmington College can be found at

Wilmington College is an equal opportunity employer, dedicated to building a community of excellence, equity, and diversity. Wilmington College welcomes applications from women, underrepresented minorities, individuals with disabilities, protected veterans, sexual minority groups, and other candidates who will lead and contribute to the diversification and enrichment of ideas and perspectives.

Wilmington College welcomes applicants for the position of Associate Vice President of Retention & Student Success.  This is a full time, exempt level position and is part of our Office of Academic Affairs and reports to the Vice President of Academic Affairs/Dean of Faculty.

The Associate Vice President (AVP) of Retention and Student Success is responsible for programs and services that promote, encourage, and support student success. This position provides leadership and direction in the creation, establishment, and coordination of retention and student success initiatives and will have direct responsibility and oversight for developing, leading, implementing, and evaluating the strategic student success and retention plan. Planning will be data informed and aligned with the mission, vision, core values and strategic aspirational goals of the college. The AVP will provide leadership, administrative, and fiscal/budget oversight and policy, procedures, protocol, and process development for Retention and Student Success, including the areas of Advising & Academic Support, Student Resource Center, Quaker Writing Center, Student Success, Career Services, Testing, Title III Strengthening Institutions Program Grant (through its completion September 30, 2021), and Disability Services.

This position requires strong organizational and management skills. The AVP will be expected to use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace. As such, duties and responsibilities include:

  • Foster an inclusive college community that promotes equity and diversity for all students.
  • Evaluate and infuse appropriate technologies and practices for improved communication and enhancing timely support for students.
  • Develop and maintain effective working relationships with area coordinators and faculty to coordinate and ensure seamless collaboration in advancing improvements in student retention.
  • Align and coordinate a comprehensive array of programs, services, and initiatives using best practices to promote retention, completion, and post-graduation success for all students.
  • Lead or assist with the development and implementation of strategic initiatives that support student success and the College strategic plan.
  • Leverage a coordinated student success network to intervene with and assist students at risk of non-completion.
  • Support a culture of accountability and continuous improvement through effective data informed assessment of supervised areas.
  • Foster open communications, and proactively build strong collegial and collaborative relationships with internal and external constituencies.
  • Recommend new or revised policies and procedures related to student services, student retention, and student success.
  • Oversee academic advising, placement, and summer registration/orientation, including assigning advisees and training faculty advisors.
  • Prepare appeals for Academic Standards and Appeals Committee, participate in meetings, and coordinate end of semester appeals meetings and communications (December, May).
  • Oversee academic probation and suspension as well as notification and communication with students.
  • Complete Academic Plan with students appealing for an extension to their financial aid eligibility.
  • Coordinate baccalaureate and commencement events/activities and co-chair commencement committee.
  • Represent Academic Affairs to prospective students and parents at open houses, inside look days, and scholarship competitions in the absence of the VPAA when required.
  • Coordinate with Admissions to review conditional applications for admission.
  • Monitor progress of students on probation and oversee Student Success Center.
  • Advise faculty, investigate cases, and initiate judicial proceedings for academic integrity violations.
  • Supervise managers of Disability Services, Career Services, Student Resource Center and Student Success personnel
  • Oversee leave of absence, withdrawal, readmittance processes.
  • Coordinate Transfer Student Registration.
  • Collaborate with Academic Records office on academic schedule and calendar.
  • Assist the VPAA with preparation of materials for the Board of Trustees related to the Associate VP’s office.
  • Serve on committees as assigned.
  • Perform additional duties as assigned by Vice President for Academic Affairs.


  • Master’s degree required, terminal degree preferred, from an accredited institution and at least 4-6 years of successful related experience.
  • Evidence of management experience in a broad range of related activities.
  • Ability to plan and implement projects with a college-wide impact.
  • Organizational and leadership ability in supervising staff to achieve operations and services.
  • Ability to develop and manage budgets.
  • Experience in higher education administration, particularly in the areas encompassed by this position, with demonstrated results in managing people, tasks, and major projects in a highly complex work environment.
  • Experience in the areas of retention services, academic support, equity, student success, academic advising, disability services and career services are preferred.

For full consideration, candidates must apply and submit a letter of application, curriculum vitae,  and three higher education/practitioner references by May 24, 2021 to: Wilmington College, Director of Human Resources, Pyle Center 1187, 1870 Quaker Way, Wilmington, OH  45177-2499.  Email submission of application materials to is encouraged. Review of applications will begin immediately and continue until position is filled. The Wilmington College Human Resources Office conducts background checks on all job candidates upon acceptance of a contingent offer of employment.